State Grid Hotline Service WeChat

Call the 24-hour service hotline 95598, apply for "Remote Emergency Electricity Supply" service, and you will receive a prepaid electricity fee of CNY 30; then manually close your home switch to resume power supply.
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About State Grid Hotline Service WeChat

About State Grid Hotline Service WeChat

Call the 24-hour service hotline 95598, apply for "Remote Emergency Electricity Supply" service, and you will receive a prepaid electricity fee of CNY 30; then manually close your home switch to resume power supply.

Call the 24-hour service hotline 95598, apply for "Remote Emergency Electricity Supply" service, and you will receive a prepaid electricity fee of CNY 30; then manually close your home switch to resume power supply.

For emergencies such as malfunction repair, customers can call the number of their power supply service grids, or the power supply service hotline at 95598. Source: Beijing Daily App.

WeChat User Feedback and Support. If you experience an issue using WeChat, visit the WeChat Help Center to find a solution. If you are still unable to resolve your issue or would like to leave your feedback about WeChat, click here.

An "Electricity Butler" is arranged for each grid to provide listing services, and actively enters into the community's WeChat group to fully understand the customers' needs.

Through this service, residents can report their electricity issues via phone, WeChat, or SMS in the form of a "custom order" to their respective area managers, specifying the time and location.

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By interacting with our online customer service, you'll gain a deep understanding of the various State Grid Hotline Service WeChat featured in our extensive catalog, such as high-efficiency storage batteries and intelligent energy management systems, and how they work together to provide a stable and reliable power supply for your PV projects.

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